These Terms of Use (“Terms”) govern your access to and use of the TangleTag service, websites, and related features (the “Service”) provided by Ludique Comunicaciones Limitada (“we,” “us”). The Service is used through the mobile App, which is also licensed under the EULA. Privacy practices are described in the Privacy Policy, and conduct rules are described in the Community Standards. Together they form the agreement. If you do not agree, you must not use the Service.
You must be at least 13 years old, and old enough to form a binding contract where you live (16 in the EEA/UK if that is required). If you use the Service for an organization, you represent that you have authority to bind it, and “you” includes that organization. You are responsible for the accuracy of your account information, for keeping your credentials secret, and for all activity under your account. Notify us promptly if you believe the account is compromised. We may refuse, suspend, or terminate accounts at our discretion.
TangleTag lets invited people share media and comments inside projects. We host and transmit what you and other members upload. We do not proactively inspect every private project, but we review reports and may remove content, restrict projects, or suspend or terminate accounts when we believe the Terms or Community Standards have been violated. We do not undertake to verify or back up your content. We are not a party to your projects, employment, contracts, or disputes with other users. You are solely responsible for: (a) what you upload, write, and share; (b) whom you invite and what permissions you grant; (c) how you use comments, mentions, and tags; (d) compliance with law and third-party rights; (e) any encryption keys or client-side secrets associated with a project; and (f) keeping your own copies of anything you cannot afford to lose.
You retain whatever rights you already have in content you submit (“User Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, reproduce, and process User Content solely as needed to operate, maintain, secure, and improve the Service and to comply with law. You represent and warrant that you have all rights needed to submit User Content and to grant that license, and that User Content does not infringe, defame, or violate anyone’s rights or any law. We may remove or disable User Content and may preserve or disclose it when we believe it is reasonably necessary to operate the Service, enforce these Terms, or meet a legal obligation. We have no obligation to store User Content after deletion, account closure, or a period of inactivity, except as the Privacy Policy describes.
You will not use the Service to: upload or share unlawful, harmful, or infringing material; harass, threaten, or exploit anyone; send spam or malware; probe or disrupt the Service; bypass technical limits, including upload size limits; scrape or harvest data except through features we provide to you; impersonate others; or use the Service if we have barred you. You will not upload content you do not have the right to share with every member of the project, including people who may later be invited.
Project owners and admins control membership and some permissions. If you invite someone, you are responsible for that invitation. If a project uses client-side encryption, we do not hold the key and cannot recover media if the key is lost, shared insecurely, or withheld. Transfer of a project, leaving a project, and removal of members are your operational choices; we are not liable for access that results from those choices.
You may delete your account from the App as described on the account deletion page. Deletion is blocked while you own a project that still has other members. You must transfer or delete those projects first. Deletion is irreversible. We are not obligated to provide a web self-serve deletion form.
The Service uses third parties such as object storage and push-notification providers. Their failures, changes, or terms are outside our control. Store listings, device operating systems, and email providers are likewise third parties. We are not responsible for third-party services, websites, or content.
The Service is not legal, medical, financial, engineering, or other professional advice. You must not rely on it as such.
We may change, suspend, or discontinue any part of the Service at any time, including features and storage limits, without liability to you. We may change these Terms by posting a new version and, where we choose, requiring in-app acceptance of a new version. If you do not agree, stop using the Service and delete your account.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR NEEDS, BE UNINTERRUPTED OR ERROR-FREE, PRESERVE DATA, OR BE SECURE AGAINST ALL THREATS. YOU ARE SOLELY RESPONSIBLE FOR YOUR USE AND FOR ANY RELIANCE ON CONTENT PROVIDED BY YOU OR OTHER USERS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICE, USER CONTENT, OTHER USERS, UNAVAILABILITY, UNAUTHORIZED ACCESS, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM OR TEN US DOLLARS (US$10). IF YOU PAID NOTHING, THE CAP IS US$0 TO THE EXTENT PERMITTED, OTHERWISE THE MINIMUM REQUIRED BY LAW. THESE LIMITS ARE AN ESSENTIAL BASIS OF THE BARGAIN.
You will defend, indemnify, and hold harmless Ludique Comunicaciones Limitada and its officers, directors, employees, agents, affiliates, and licensors from any claim, damage, liability, cost, and expense (including reasonable attorneys’ fees) arising out of or related to your use of the Service, your User Content, your projects and invites, your breach of these Terms, or your violation of law or third-party rights.
These Terms are governed by the laws of the Republic of Chile, excluding conflict-of-law rules. Exclusive venue is the courts of the Republic of Chile, except that we may seek injunctive relief anywhere, and except for non-waivable consumer rights where you live.
These Terms, the EULA, the Privacy Policy, and the Community Standards are the entire agreement. A court may modify an unenforceable term to the minimum extent needed; the rest remains. You may not assign these Terms without our consent. We may assign them. Notices to you may be sent to your account email or shown in the App. Notices to us: contacto@ludique.cl, Ludique Comunicaciones Limitada, Las Urbinas 87 of 16 Providencia.